Sydney


		Search: advanced search

	Contacts and Locations

Ovid Home
Products & Services
Online Community
Events
Training & Documentation
Technical Support
About Ovid
[Contacts & Locations]
•		Technical Support
•		Distributors
•		[Locations]
Ovid Resource Center

Access the latest, most trusted scientific, medical and academic research journals.
Click here

*Not all titles are enabled for PPV access.

Sydney

The Sydney office is Ovid's Asia Pacific headquarters. Responsible for sales in Australia and New Zealand, it also handles technical support throughout the Asia Pacific region. In addition, customers in Asia are supported locally by offices in Hong Kong, Malaysia, Beijing, China and Tokyo, Japan. These offices work closely with our in-country server partners and with our team of distributors.

How to contact us.
Ovid Technologies
Suite 1 Level 4
333 George Street
Sydney NSW 2000
Australia

Telephone: +61 (0) 2 9231 5599
Freecall: (Australia) 1 800 226 474
Australia toll free number only works outside NSW
Freecall: (New Zealand) 0 800 446 106
Fax: +61 (0) 2 9231 5086
E-mail: asiapac@ovid.com

Have a technical problem? Ovid is at your service.
Technical Support E-mail: asiasupport@ovid.com
Technical Support Telephone:

Australia:
1800 246 473

New Zealand:
0 800 2476 8438

China, Malaysia, Philippines, Macau:
00 800 2476 8438

Hong Kong, South Korea, Singapore, Thailand:
001 800 2476 8438

Taiwan:
002 800 2476 8438

Japan:
001 800 2476 8438 (KDD)
010 800 2476 8438 (MYLINE/MYLINE PLUS)
0061 800 2476 8438 (Cable & Wireless IDC)
0041 800 2476 8438 (Japan Telecom)

Singapore:
001 800 2476 8438 Singtel IDD
002 800 2476 8438 MobileOne IDD
008 800 2476 8438 Starhub IDD
012 800 2476 8438 Singtel FaxPlus (Fax over IP)
013 800 2476 8438 Singtel BudgetCall (Voice recommended only/Fax possible)
018 800 2476 8438 Starhub I-Call (Voice over IP)
019 800 2476 8438 Singtel V019 (Voice over IP)

Ovid Technical Support staff are available Monday-Friday 9:00am - 5:00pm. If your call is received outside business hours it will be routed to an open office in another time zone.

Weekend Emergencies - We're here when you need us.
In case of emergency, you can contact an on-call Technical Support representative using the above Technical Support telephone number during weekend hours. Please note that this 24 hour service is for technical support emergencies only.

Distributors

No location near you? Email us to find a distributor in your area, or view our list of Ovid Distributors worldwide