Frequently Asked Questions: PayPerView

The following questions are commonly asked about OvidSP's PayPerView (PPV).

Are PPV and shopping cart the same thing?

No. PayPerView is a feature that enables customers to access OvidSP Full Text:

• Without a subscription to Journals@Ovid,
• Without a purchase through an Ovid Deposit Account, and
• To non-Ovid users who link to Ovid Full Text from external sites.

PPV access to Ovid Full Text exists within your session along with your Journals@Ovid subscription, your OvidSP Deposit Account access, and open access (non-OvidSP) full text. To access OvidSP Full Text purchases, you must log in to your PPV account and open the Main tab. Or use the confirmation link that OvidSP sent to your email account.

The PPV shopping cart only tracks your OvidSP Full Text purchase selections during a session.

Why can't I buy this OvidSP Full Text?

• Your site already subscribes to it through Journals@Ovid,
• You have access through a site enabled deposit account,
• The OvidSP Full Text article cannot be sold individually, or
• Your site administrator has not enabled PayPerView on OvidSP.

When I open an OvidSP session, the record of the purchased Full Text displays a Buy Now link instead of an Ovid Full Text link.

When you purchase OvidSP Full Text through the PPV feature, keep your PPV account open, and try to access the newly purchased Full Text, the record still displays the Buy Now link. Click that Buy Now link, and OvidSP opens your purchased Full Text display. You can also link to the Full Text from the receipt that OvidSP emails to you.

 If for some reason you cannot access PPV-purchased Full Text during the 24-hour review period, contact OvidSP Customer Support.

How long do I have before my OvidSP session times out?

The default idle time limit for an OvidSP session is one hour and fifteen minutes. OvidSp displays a warning message about any impending timeout.

Can I select more than one purchase before filling out the billing form?

The PPV shopping cart lets you select as much OvidSP Full Text as you want, one at a time, before having to check out. From your shopping cart, click either the Return to Ovid link or the select additional articles for purchase link to return to your OvidSP session.

What if I forget my PPV account password or email login address?

If you forget your password, click the Forgot your password? link. OvidSP opens a password request box. Type your email address and click the Request Password button. OvidSP emails the account password to you.  If you cannot remember your PPV account's email address, click here to contact an OvidSP Customer Support representative.

Password Request Box

When I am on an external site and come across OvidSP Full Text to which I do not subscribe, can I purchase it?

Yes. If you have an OvidSP account with PPV enabled and are searching external sites, you may have the option to purchase Ovid Full Text. Click the Ovid Full Text link that interests you, and you will be taken to a PPV-modified Welcome to Ovid Page. Log in, click the Buy Now button that displays with the record, and follow the online prompts.

 If the record does not have a Buy Now button, it has not been authorized for sale through PayPerView.

When I am searching PubMED, can I buy OvidSP Full Text to which I do not subscribe?

Yes. While in your PubMed session, click the Ovid Full Text link and you will be taken to a PPV-modified Welcome to Ovid Page. Click the Buy Now button.

Welcome to Ovid PPV Login Page for PubMed Users

If you are new to the OvidSP PayPerView feature, you must create your own PPV account to continue. For details, click here. If you are a returning PPV customer, OvidSP opens your shopping cart with complete Full Text information. To see details about purchasing OvidSP Full Text through PPV, click here. To see shopping cart information, click here.

 If the record of the Full Text you are interested in does not display a Buy Now button, it has not been authorized for sale through PayPerView.

Can I distribute PPV-purchased OvidSP Full Text for an inter-Library loan request?

Unfortunately, the PayPerView usage policy does not allow PPV-purchased OvidSP Full Text to be used for inter-library loan distribution. Please see our Terms of Use policy for details.