Frequently Asked Questions: PayPerView

The following questions are commonly asked about OvidSP's PayPerView (PPV).

Why can't I buy this OvidSP Full Text?

OvidSP Full Text is not available for purchase through PayPerView when:

• Your site already subscribes to it through Journals@Ovid
• You have access through a site enabled deposit account
• The OvidSP Full Text article cannot be sold individually
• Your site administrator has not enabled PayPerView on OvidSP

If you believe there is an error in the availability of an OvidSP Full Text, contact the OvidSP Customer Support.

When I open an OvidSP session, the record of the purchased Full Text displays a Buy Now link instead of an Ovid Full Text link.

When you purchase OvidSP Full Text through the PPV feature, keep your PPV account open, and try to access the newly purchased Fully Text. The record still displays the Buy Now link.

 If for some reason you cannot access PPV-purchased Full Text during the 24-hour review period, contact OvidSP Customer Support.

How long do I have before my OvidSP session times out?

The default idle time limit for an OvidSP session is one hour and fifteen minutes. OvidSP displays a warning message about any impending timeout.

Can I select more than one purchase before filling out the billing form?

OvidSP lets you select as much OvidSP Full Text as you want, one at a time, before checking out. Click either the Return to Ovid link or the Select additional articles for purchase link to return to your OvidSP session.

What if I forget my PPV account password or email login address?

If you forgot your password, click the Forgot your password? link. OvidSP opens the password reset window. Type your email address and click the Reset button. OvidSP emails the password reset procedure to you.  If you cannot remember your PPV account's email address, click here to contact an OvidSP Customer Support representative.

Password Reset Box

When I am on an external site and come across OvidSP Full Text to which I do not subscribe, can I purchase it?

Yes. If you have an OvidSP account with PPV enabled and are searching external sites, you may have the option to purchase Ovid Full Text. Click the Ovid Full Text link that interests you, and PPV-modified Welcome to Ovid Page window opens. Log in, click the Buy Now button that displays with the record, and follow the online prompts.

 If the record does not have a Buy Now button, it has not been authorized for sale through PayPerView.

When I am searching PubMED, can I buy OvidSP Full Text to which I do not subscribe?

Yes. While in your PubMed session, click the Ovid Full Text link and the PPV-modified Welcome to Ovid Page window opens. Click the Buy Now button.

Welcome to Ovid PPV Login Page for PubMed Users

If you are new to the OvidSP PayPerView feature, you must create your own PPV account to continue. For details, click here. To see details about purchasing OvidSP Full Text through PPV, click here.

 If the record of the Full Text you are interested in does not display a Buy Now button, it has not been authorized for sale through PayPerView.

Can I distribute PPV-purchased OvidSP Full Text for an inter-Library loan request?

Unfortunately, the PayPerView usage policy does not allow PPV-purchased OvidSP Full Text to be used for inter-library loan distribution. Please see our Terms of Use policy for details.

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