Technical Support Resources for the SilverPlatter Platform


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Technical Support Resources for the SilverPlatter Platform

The success of your SilverPlatter solution depends on its usability within your institution’s environment. To help you select, implement, and maintain your SilverPlatter platform tools, refer to the resources listed below. If you require more assistance than is provided online, our Technical Support Specialists will be happy to assist you - please visit our Contact Technical Support area for more information.

Release Notes
Technical information on our software releases and updates.
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System Admin Manuals
Information for system administrators or other technical personnel on installing and maintaining your SilverPlatter solution.
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Requirements and Configuration Information
Minimum system requirements and specifications for implementing your SilverPlatter solution.
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Supported Products List
Details on SilverPlatter platform software products that are currently supported by Ovid.
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Software Download Registration
Register to download the most current version of SilverPlatter software.
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Technical FAQs
A collection of queries posed by our customers - see if your question has been asked and answered here.
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Related Resources

For general research help such as searching tips, links to product documentation, and training resources - go to our Training and Documentation section for available online resources and links to additional information.

Contact Technical Support

Need expert help?
Email your Ovid technical support team.