Health Care Organizations Risk Management: Forms, Checklists & Guidelines, Third Edition

In one, convenient volume, you'll find newly created forms and tools to assist risk management professionals in such areas as:

• Credentialing and accreditation - covers nearly all accreditation programs in the U.S.
• Health Information management
• Infection control
• Patient safety
• Disaster management
• Consent to treatment
• Claims management

Health Care Organizations Risk Management also includes a bonus CD-ROM containing numerous forms, guidelines, checklists, and assessment tools, many of which you can easily customize many of these documents for your own purposes. Also, it includes case studies that can be used by risk managers for orientation and in-service education.

Health Care Organizations Risk Management has been updated to include:

• New sections and subsections on:
  • Interface of Risk Management with Human Resources
  • Hazard Communication Standard
  • Loaner Instrumentation
  • Time Frame for a Valid Consent
  • Intraoperative Risks Prevention Tools
  • Clinical Alarm Safety
  • Patient-Centered Communication
  • Infection Prevention for Outpatient Settings: Minimum Expectations for Safe Care
• New exhibits:
  • Employer Best Practices When Considering Criminal Records
  • Risk Management Strategies for Using Criminal Conviction Information in Employment
  • Protecting Yourself When Handling Contaminated Sharps
  • Model Hazard Communication Program
  • Security Guidelines for Pharmacies
  • IAHCSMM Position Paper on the Management of Loaner Instrumentation
  • IAHCSMM Sample Policy and Procedure for Loaner Instrumentation
  • Security Guidelines for Areas with Protected Health Information
  • Consent Expiration Checklist
  • 2011-2013 Health Information Technology (HIT) Timeline
  • FSMB Model Policy Guidelines for the Appropriate Use of Social Media and Social Networking in Medical Practice
  • Risk Management Strategies for Mobile Devices and App Management
  • Surgical Fire Risk Assessment Tools
  • SAFE ACCOUNT Risk Prevention Tools
  • Top 10 Actions You Can Take Now: 10 Things You Can Do Now to Improve Alarm Conditions in Your Health Care Organization
  • CDC's Position on Single-Dose/Single-Use Vials
  • Infection Prevention Checklist for Outpatient Settings
  • Risk Management Strategies for ACO Opt-Out Discussions
  • Checklist for an Informed Opt-Out Decision

• Introduction: HOW TO THINK LIKE A HEALTH CARE RISK MANAGER
  • Attributes of a Successful Health Care Risk Manager
  • Creating Deputy Risk Managers
  • Take Advantage of National Healthcare Risk Management Awareness Week
  • Seeking Input from Others in the Organization
  • Avoiding a Set-Up for Failure in Risk Management
  • The Importance of Continuous Learning
  • Thinking Like a Risk Manager
  • Communication Skills
  • Conclusion: The Successful Risk Manager
• 1. RISK MANAGEMENT FUNDAMENTALS
  • What Is Risk Management?
  • Contemporary Approaches to Health Care Risk Management
  • Job Descriptions for Risk Managers
  • Essential Policies and Procedures in Risk Management
  • Insurance Coverages and Risk Management
  • Captive Insurance and Other Risk Transfer Mechanisms
  • Contracting and Risk Management
  • Claims Management
  • Communication Tools in Risk Management
• 2. RELATIONSHIP OF RISK MANAGEMENT WITH OTHER OPERATIONAL PROGRAMS IN A HEALTH CARE ORGANIZATION
  • Quality Assurance, Quality Improvement, and Process Improvement
  • Compliance
  • Patient Safety
  • Interface of Risk Management with Quality Assurance, Quality Improvement, and Process Improvement
  • Interface of Risk Management with Compliance
  • Interface of Risk Management with Patient Safety
  • Physician Recruitment and Marketing
• 3. ACCREDITATION, CERTIFICATION, AND RISK MANAGEMENT
  • Accreditation and Certification in Perspective
  • Institutional, Program, and Technical Component Accreditation Programs
  • Larger Accreditation Programs
  • Academic Accreditation Programs
  • Certification Programs
  • Risk Management in Accreditation and Certification Programs
• 4. SAFETY AND SECURITY
  • Safety Programs
  • Security Programs
  • Disaster Preparedness
• 5. TECHNOLOGY RISKS
  • Equipment Selection
  • Equipment Use
  • Equipment Maintenance
  • Equipment Upgrades
  • Safe Medical Devices Act Procedures
  • HIPAA Security for IT Devices and Systems
  • Tracking Technology
  • Electromagnetic Interference
• 6. CONSENT TO TREATMENT
  • Rules for Consent
  • Managing Difficult Situations in Consent to Treatment
  • Cultural Competency and Consent
  • Documenting Consent
  • Consent and Clinical Research
  • Consent in the Office/Clinic Setting
  • Communication Tools and Consent Policy and Procedure
• 7. RISK MANAGEMENT OF HEALTH INFORMATION
  • Documentation Requirements
  • Managing Documentation Requirements
  • Federal Law Requirements
  • State Law Requirements
  • Electronic Health Information
• 8. PATIENT SAFETY AND RISK MANAGEMENT
  • A Patient Safety Approach to Clinical Policies and Procedures
  • Patient Safety Communication Alignment with Risk Management
  • Tools Used in Patient Safety and Risk Management
  • National Patient Safety Goals
  • QAPI and Patient Safety
  • Evolving Applications in Patient Safety and Risk Management
  • Cultural Competence
  • CMS Conditions of Participation for Anesthesia Services in Hospitals and Ambulatory Surgical Centers
  • Accountable Care Organizations and Patient Safety
• 9. INFECTION CONTROL
  • Occupational Safety andHealth Administration
  • Centers for Disease Control and Prevention
  • Advisory Committee on Immunization Practices
  • Surgical Care Infection Program
  • Connecticut Hospital Association's Infection Prevention and Control Program
  • The ONE and ONLY Campaign
• 10. CREDENTIALING AND RISK MANAGEMENT
  • The Credentialing Process
  • Credentialing of Allied Health Professionals
  • Risk Management Issues and Solutions
• 11. CLAIMS MANAGEMENT
  • Claims Triaging
  • Incident Investigation and Data Collection
  • Claims Reporting
  • Claims Management
• 12. BEHAVIORAL HEALTH RISK MANAGEMENT
  • Suicide Risk
  • Aggression Risk
  • Restraint and Seclusion Risk
  • Elopement Risk
  • Environment of Care Risk
  • Observation
• 13. RISK MANAGEMENT OF AMBULATORY CARE
  • Office-Based Surgery
  • Imaging Services
  • Clinical Laboratory Services
  • Physician Office Practice
• 14. APPLYING CLINICAL RISK MANAGEMENT PRINCIPLES
  • Common Risk Management Principles and Requirements
  • Examples from the Continuum of Care
  • Application Principles: The Case of Patient S.F.