Communication Strategies and Speech-to-Text Transcription

DEMAS, AMANDA
ORTMANN, AMANDA

Amanda Demas is a fourth-year AuD student at the Washington University School of Medicine and is completing her externship at Central Institute for the Deaf in St. Louis, Missouri. She earned a BS in psychology at Loyola University Chicago.
Amanda Ortmann, AuD, is assistant professor and director of clinical audiology studies in the program in audiology and communication sciences at the Washington University School of Medicine. She also serves as the clinical director of the division of adult audiology at the Washington University School of Medicine. Dr. Ortmann earned a PhD from the University of Pittsburgh and an MS in speech and hearing science from Washington University in St. Louis, Missouri.

Audiology Today 33(5):p 32-41, September-October 2021.

Speech-to-text transcription (STT) traditionally has focused on human transcribers. Currently, there is a rise in the use of automatic speech recognition (ASR) technology as an alternative, which is not affected by the limitations of cost and provider fatigue. Combined with mindful communication strategies, both approaches can be used to improve the patient experience.