Will Hutton is chief executive of the Work Foundation, Observer columnist, and author of a number of books. In 2000 he chaired the ACHEW Commission on Accountability in the NHS, “ New Life for Health.” [email protected]
Competing interests: the Public Value Research project was supported jointly by the BBC, the Capita Group PLC, DCMS, Home Office, London Borough of Lewisham, Metropolitan Police, the NHS Institute for Innovation and Improvement, OfCom, the Quality and Improvement Agency and the Royal Opera House. The Work Foundation is a registered charity that promotes the cause of good work, which includes sponsored research, and fee based consultancy and leadership development.