It ain't what you do but the way that you do itSheldon, Trevor AAuthor informationProfessor of Health Studies, Department of Health Studies, University of York, York YO10 5DD, UKJournal of Health Services Research & Policy 6(1):p 3-5, January 01, 2001. | DOI: 10.1258/1355819011927125Copyright ©2001Sage Publications