Managing change by empowering staff
- Bowers, Ben
In this article…
> Why nurses need to adapt to new ways of working
> Approaches to implementing structured changes at work
> Predicting how people will react to change
> How to encourage people to embrace change in daily practice
Abstract
Bowers B (2011) Managing change by empowering staff. Nursing Times; 107: 32/33, 19-21. Nurses must constantly adapt to a variety of radical and incremental changes in the way they work, but their emotional responses can inhibit changes from being sustained in practice.
Implementing sustainable and meaningful change means supporting each individual to find value in new ways of working. This article shows how a team of community nurses were empowered to improve their practice by using an electronic caseload tool. This was done in a structured and supportive way by using Lewin's change management process, an approach that has benefits for supporting and sustaining changes in practice.