Communication skills 1: benefits of effective communication for patients

This article has been

double-blind peer reviewed

In this article…

• Why effective communication skills are important

• How to overcome anxiety and improve your communication with patients

• Reflecting on personal and team communication skills

Author Moi Ali is a communications consultant; board member of the Scottish Ambulance Service and of the Professional Standards Authority for Health and Care and former vice president of the Nursing and Midwifery Council.

Abstract Effective communication protects patients from potential harm arising from misunderstandings, and can have a positive effect on staff. This first article in a six-part series on communication discusses the benefits of effective communication and offers practical tips on how to reflect on your communication skills.

Citation Ali M (2017) Communication skills 1: benefits of effective communication for patients. Nursing Times; 113: 12, 18-19.