“My Smartphone Is an Extension of Myself”

A Holistic Qualitative Exploration of the Impact of Using a Smartphone

  • Harkin, Lydia J.
  • Kuss, Daria
Psychology of Popular Media 10(1):p 28-38, January 2021. | DOI: 10.1037/ppm0000278

A total of 6 billion people worldwide will be using smartphones in 2020 (). The devices pose convenient solutions for leisure and work-related activities (). However, psychometric and addiction-based guidelines increasingly align smartphone overuse with technological addictions (). A more holistic exploration of smartphone use might help to highlight how everyday use interacts with or underpins more addictive forms of behaviors. Thus, this study aimed to explore in-depth experiences of smartphone use to understand from a holistic perspective what the perceptions and experiences of the devices are to smartphone users, using a qualitative focus group study (n = 21, 11 females). Data were analyzed using the constructivist grounded theory. Results indicated smartphones were entwined with users’ lives, as they formed an extension of the self. Subcategories highlighted that the devices hold value by externalizing identity, constant connectivity, mediating intimacy, authenticating experiences, and forfeiting agency. In conclusion, the usability of the smartphone may create an interactive relationship with the sense of self. Close relationships with smartphones appear to shape interpersonal relationships. In addition, participants held an expectation that the user has agency over their actions, which is at odds with evidence of unautonomous, compulsive behaviors. Regarding the study’s public significance, this false perception of control may pose challenges for interventions that aim to reduce problematic smartphone use. Further research should contrast user perceptions using real-time smartphone data to understand the degree of true insight users have over their own behaviors.

Copyright © 2021 by the American Psychological Association