Publication Year: 1999
Authors/Editor: Smith, Suzanne P.; Flarey, Dominick L.
Publisher: Jones & Bartlett Learning
Doody's Star Rating®:Score: 94
While reengineering has transformed health care organizations and allowed huge performance improvements, leaders and managers now need new skills and tools to successfully lead the process-centered organization. This book provides comprehensive theories, methodologies and cutting edge strategies for managing the process-centered organization. It provides nurse executives and managers with a comprehensive reference for approaching, implementing and evaluating their own processes.